Customer Satisfaction – alle Bücher und CDs

Blank Generation: A Story Of U.S. / Canadian Punk & Its Aftershocks 1975 - 1981

Walter R. Paczkowski

Predictive and Simulation Analytics

This book connects predictive analytics and simulation analytics, with the end goal of providing Rich Information to stakeholders in complex systems to direct data-driven decisions. Readers will explore m…

Artificial Intelligence in Customer Service

This edited volume elucidates how artificial intelligence (AI) can enable customer service to achieve higher customer engagement, superior user experiences, and increased well-being among customers and em…

Kraig Knutson, Clifford J Schexnayder, Christine M Fiori, Robert Schmitt

Manufacturing Planning and Control for Supply Chain Management: The CPIM Reference

Your definitive guide to MPC as it relates to supply chains-fully updated for the latest version of the CPIM exam Maximize supply chain efficiency, productivity, and profitability-as well as customer sat…

Ellie Duncan

Open Banking and Financial Inclusion

Open Banking and Financial Inclusion enables readers to make informed decisions about open banking. Open Banking creates opportunities to develop more innovative products, increase customer satisfaction, …

Olivier Duha

Think Human

In an increasingly competitive and digitalized world where experience reins supreme, Olivier Duha highlights the radical evolution of customer relations and outlines six golden rules to maximize customer …

Optimistic Marketing in Challenging Times: Serving Ever-Shifting Customer Needs

Marketing is one of the most optimistic business disciplines with the goal of serving consumers or organizations and increasing customer satisfaction and happiness. The COVID-19 pandemic has disrupted the…

Management, Tourism and Smart Technologies

This book presents advances in the research of various entities in the world, which are working on the application of technology or management in tourism. Indeed, one of the sectors hardest hit by the pan…

Management, Tourism and Smart Technologies

This book presents advances in the research of various entities in the world, which are working on the application of technology or management in tourism. Indeed, one of the sectors hardest hit by the pan…